If you have a specific question, concern or compliment, please send us an e-mail or give us a call. Your question will be directed to the most appropriate staff member for a prompt, confidential reply. Personal health information sent via e-mail is not secure and won't be requested from you.
GENERAL INFORMATION
For general information or to contact a patient, call the main switchboard at 425-261-2000 or email a patient at Providence Regional.
BILLING
If you have a question about your hospital bill, e-mail Hospital Billing or call 425-261-4001.
If you've received medical care and need help paying your bill, e-mail Hospital Billing or call 425-261-4002.
BIRTH CERTIFICATES
To order a birth certificate, contact the Washington State Department of Health.
FINANCIAL ASSISTANCE
If you need medical care, but aren't sure where to turn because you're concerned you may not be able to pay for it, Providence may be able to help you connect with resources to help. To learn more, email Financial Counseling or call 425-261-4002.
HOSPITAL ADMISSION
If you have questions about your upcoming hospital admission, e-mail Admitting or call 425-261-4020.
MEDICAL RECORDS
If you have a question about your medical records, e-mail Medical Records or call 425-317-0700.
PROVIDENCE HOSPICE & HOME CARE OF SNOHOMISH COUNTY
If you have a question about our hospice or home care services, e-mail Hospice & Home Care or call 425-261-4780 (Home Care), 425-261-4777 (Hospice).
PROVIDENCE PHYSICIAN GROUP CLINICS
If you have a compliment or concern about care received at one of our Providence Physician Group clinics, e-mail Providence Physican Group or call 1-877-477-6874.
PATIENT CARE AND SAFETY
At Providence Regional, we take patient concerns seriously. If you have a concern about your care, you may:
If your issue remains unresolved, you have the right to:
- contact The Joint Commission Office of Quality Monitoring at 1-800-994-6610 or e-mail the Joint Commission.
- contact the Washington State Department of Health at 1-800-633-6828 or write to P.O. Box 47890, Olympia Wa 98604.
Concerns about discrimination
At Providence Regional, we do not exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, color, national origin, disability, or age. If you believe you have been discriminated against, you may:
- send us an email or call 425-261-3550
- contact our regional representative, Dan Harris at 425-687-3603 (TDD, call 711)
If your issue remains unresolved, you have the right to call the Office of Civil Rights at 1-800-368-1019 (TDD, 1-800-537-7697).
GENERAL QUESTIONS
Not sure who to contact? e-mail a general question.
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